Frequently Asked Questions

Hours of Operation

Monday – Saturday, 10am – 6pm PDT
By appointment only

How to Make an Appointment

We'd love to meet you in person at the gallery! Simply get in touch to schedule a day and time that works for you:

Payment Methods

We accept a wide range of payment options for your convenience:

Credit Card, Check, Wire Transfer, Zelle, Venmo, PayPal, and Square.

Lay-Away

Yes, we offer lay-away! Contact us by phone or email to get started. Here's how it works:

  • A non-refundable 25% deposit is required to hold your item
  • The remaining balance can be paid off over up to four months
  • No interest — ever

Shipping

Domestic (U.S.)

Every U.S. order ships insured via USPS or UPS, with signature required, at one flat rate per order:

  • Fetishes: $8
  • Jewelry & Pottery: $15
  • All other pieces: $20

Mixing categories? You only pay the highest rate in your cart, never per item.

Oversized pieces: Pieces needing a box larger than 12" × 12" × 12" or weighing over 5 lbs are custom-packed and shipped at actual cost. We'll email the shipping invoice after purchase, usually within 24 hours. Contact us for an estimate.

International

International orders are welcome! Actual postage is calculated and invoiced after purchase. Please contact us beforehand if you'd like an estimate.

Full details: Shipping Policy

Pricing

Prices subject to change due to typographical errors and product is subject to availability.

Items without prices are typically available, and price and detailed information is on request. Please email us for details. Although the catalog is 99% current, some items may not be available for various reasons. 

Returns

We want you to be completely happy with your purchase. If you need to return an item, here's what to know:

  • Items must be returned within 7 days of receipt
  • Contact us first to begin the return process:
  • Return shipments must be insured, include a tracking number, and require a Signature on Delivery
  • Once the item is received in its original condition, a full refund (less original shipping) will be processed immediately
  • Return shipping costs are the responsibility of the buyer