Frequently Asked Questions

Hours of Operation

Monday – Saturday, 10am – 6pm PDT
By appointment only

How to Make an Appointment

We'd love to hear from you! Simply get in touch to schedule a day and time that works for you:

Payment Methods

We accept a wide range of payment options for your convenience:

Credit Card, Check, Wire Transfer, Zelle, Venmo, PayPal, and Square.

Lay-Away

Yes, we offer lay-away! Contact us by phone or email to get started. Here's how it works:

  • A non-refundable 25% deposit is required to hold your item
  • The remaining balance can be paid off over up to four months
  • No interest — ever

Shipping

Domestic (U.S.)

Most items ship free with secure, fast delivery across the United States. We primarily ship via USPS and UPS, with Signature Required on all deliveries.

Please note: Items weighing over 10 lbs or exceeding 14" × 14" × 14" are subject to actual postage charges. Contact us for a shipping estimate.

International

International orders are welcome! Actual postage costs will be calculated and added after purchase. Please contact us beforehand if you'd like an estimate.

Pricing

Prices subject to change due to typographical errors and product is subject to availability.

Items without prices are typically available, and price and detailed information is on request. Please email us for details. Although the catalog is 99% current, some items may not be available for various reasons. 

Returns

We want you to be completely happy with your purchase. If you need to return an item, here's what to know:

  • Items must be returned within 7 days of receipt
  • Contact us first to begin the return process:
  • Return shipments must be insured, include a tracking number, and require a Signature on Delivery
  • Once the item is received in its original condition, a full refund (less original shipping) will be processed immediately
  • Return shipping costs are the responsibility of the buyer